Job Openings

Manager Information Technology IT Delivery-Citrix

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Location
Chesterfield, MO
Salary
$115,000 - $122,000
Job Type
Direct Hire
Degree
Bachelor of Science
Date
Jul 02, 2017
Job ID
2498310
Position Purpose:
  • Manage department staff including hiring, performance management and career development to ensure alignment with defined goals.
  • Plan and direct the daily activities of a team focused on a particular system or technology.
  • Liaison with managers in IT and other functions, applying standard solutions and processes.
  • Apply specific technical expertise in depth to address technical and business issues.
 
Specific duties:
  • Help Define and maintain SLA/OLA for all supported business entities
  • Manage all incidents and requests to timely resolution
  • Ensure system capacity and availability is consistently maintained
  • Manage vendor escalations where necessary
  • Ensure system patching and vulnerability management for all responsible areas are maintained.
  • Coordinate with internal partners to ensure all platform services meet the needs of our business community
  • Responsible for Disaster Recovery execution
  • Collaborate with Design organization to properly operationalize all technologies.
 
Qualifications:
Education/Experience:
  • Bachelor's degree in Computer Science, MIS, related field or equivalent experience.
  • 5+ years of related IT experience.
  • Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff.
Preferred Skills:
  • Experience with XenApp & XenDesktop required, 7.x preferred
  • Experience with Citrix Provisioning Services (PVS) or other image-streamed OS technology required
  • Experience with Citrix Policies and Microsoft Group Policies
  • Experience with Thin Client technology preferred
  • Experience with AppSense DesktopNow Suite a plus
  • Familiar with XenServer and VMware hypervisors
  • Familiar with NetScaler Access Gateway
  • Support experience with NIST-compliant environment a plus
 
Employee Status:
Regular
Job Level:
Manager
Job Type:
Regular